Testimonials

The house closed today and everything went very smoothly.  I am very satisfied with the price and process of the sale and this is all because of your help.  Thank you again.  On Sunday, I will be going back to China.  I wish you and your family all of the best and I hope that your business escalates.

Tyler and I both wanted to take this opportunity to thank Kathleen Anne and Dorinda for all of their hard work in selling our home. Even though our home was a revolving door they managed to make it a pleasurable experience and got our home sold in less than three weeks. Their patience, expertise and personable approach were greatly appreciated. I would highly recommend using The Dorinda Orser Team.

PRESS RELEASE
Contact: Matt Wimpress, Customer Service Manager
Quality Service Certification, Inc.
949-481-4438
Matt@QualityCertified.org

FOR IMMEDIATE RELEASE
February 25, 2010

The Orser Team Receives Platinum Service Recognition

The Dorinda Orser Teamof Prudential Grand Valley Realty (#003) in Kitchener, ON was awarded the highest level of service achievement in the real estate industry, Quality Service Certified® Platinum. The award is in recognition of earning 100% client service satisfaction in 2009, as measured by Leading Research Corporation (LRC).

Quality Service Certified (QSC) status is the only award in the real estate industry based on independently validated, measurable service results. Clients of QSC agents receive a customer satisfaction survey at the end of each transaction. The surveys are administered and the results are compiled by LRC.

Client feedback from the surveys becomes part of the agent’s credentials. An overall satisfaction rating is displayed on a consumer website (www.QualityService.org) where sellers and buyers have the ability to select a real estate professional based upon each agent’s validated record of service satisfaction.

“Nothing is more important to a prospective client in selecting a professional than the service results achieved with past clients,” says Larry D. Romito, President and CEO of QSC. He adds, “Consumers have greater confidence in service reliability, results and satisfaction with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated by an independent third party. 100% service satisfaction record like TheDorinda Orser Team has achieved is just awesome.”

This is the 3rd time that I have used Dorinda Orser and I have developed a friendship as a result of my dealings.  I very highly recommend her to everyone I know and I know of at least 3 people who have used her as a result.  All were extremely happy with her service.

After living in our home in Uptown Waterloo for 27 years, the time came for us to seriously think of selling the home and move on to our next stage in life.

The home had been on the market on several occasions with real estate salespeople only interested in listing on the MLS and having someone else do the selling. The house is listed and that is the last you hear until the listing expires or it is suggested you lower the asking price.

In our case, we were finished dealing with any real estate people until, at an open house, we were introduced to Dorinda Orser and were very impressed with her style and determination. A meeting was arranged for Dorinda and her team (daughter Kathleen Anne) to visit our home and evaluate the property. A price was set higher than any other real estate salesperson suggested the house would sell for, but this was the price we felt our home was worth because who knows the home better than the owner? (if they have done their homework, and they should.)

The salesperson also has to feel comfortable and confident with the listed price to be able to sell the property.

At no time did Dorinda suggest a lower price, as this was a unique property, and stated it could take time to find the right buyer.

Yes, it took 4 months and Dorinda and her team did all the work necessary to sell the home at slightly under the asking price which was our agreed price from the start.

For us, after watching and listening to Dorinda and Kathleen Anne handle the many questions and situations arising with the sale of a home, we would strongly recommend the "Dorinda Orser Team".

Thank you so much for all your help in making our dream home a reality. It was a pleasure working with you -- you are kind, professional and very personable. Some day, when we outgrow our home, we'll be giving you a call.

Thank you so much for helping us find the perfect home. All of your hard work, patience, and encouragement is greatly appreciated. You made our journey in finding and buying our first house a positive and fun experience. We will defintiely be recommending your services to our friends and family. You may even hear from us in the future if we decide to move again. Thanks again! You are definitely the best! :)

Mark and I wish to thank you so much for all your hard work in selling our home and in finding us a new one. I can only imagine the challenge it must be to work so hard while raising a family at the same time. Thank you for being so patient and understanding and helping out whenever possible. Even though there were many trying days in the beginning -- it was proved to be a worthwhile experience. Thanks for a job well done!